Find below a list of terms you can expect to hear in the UK reselling community. It also highlights where words and phrases in this context may differ from their standard definitions.
100% complete: A second-hand item that is confirmed to have all of its components, particularly significant for board games and jigsaw puzzles
Acceptable: Amazon and eBay product condition, which suggests the item is heavily worn, but is still usable for its original function
Alibaba: Chinese wholesale retailer, often used for sourcing
Amazon: Popular online retailer, which also allows brands and the public to sell products online
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AmazonSeller: Amazon’s official Seller Central app, enabling users to scan products, compare prices, and list them
AMS: Amazon Marketing Services. Platform to pay for ads to appear for products to appear on Amazon
AMZ: Abbreviation of ‘Amazon’
Antique: An item that is at least 100 years old
Antiquity: An item with antique qualities
Arbing: To take advantage of arbitrage opportunities
Arbitrage: Marketplace imbalances, in which a product may be worth more on one than another
ASIN: Amazon Standard Identification Number. A product’s unique product number on Amazon
Auctions: Either offline auctions or online time-constrained auctions
Bank holiday boot sale: A boot sale held on a bank holiday, often attracting more buyers and a sellers than regular fixtures
Best Match: eBay search algorithm that estimates search intent, based on your query, and that of existing listings
Best Offer: A feature of eBay that allows buyers to haggle on the price of a Buy It Now listing
Best Sellers: The most popular products of a particular category on Amazon, in a specific time frame
Bid: An offer for a certain price of a lot at an auction
Bidder: A person that bids on an auction
Bid retraction: To withdraw a bid offer
Black Friday: Retail sale event taking place on the final Friday of November
Blocked buyer: A buyer that has been denied the right to buy your items
BNIB: Brand new in box. An item that is brand new and in its original box
BOLO: Be on the lookout. A product or brand to watch out for when sourcing
Boot sale / car boot / boot fair: A local outdoor event where the public buy and sell (mostly) second-hand items
Boot sale job lot: An assortment of products that would be suitable to sell on at a boot sale
Boxing Day sales: Retail sales that follow from Christmas Day, largely replacing January sales
Bundle: To include a related product (or products) to a listing, which would usually be sold individually
Buy Box: The product page for a specific item on Amazon, for which the seller may be Amazon, a brand, a Marketplace user or an individual using the FBA programme
Buy It Now: A fixed-price buying format on eBay
Buyer’s remorse: When a buyer decides they no longer want the product, and may be able to get a full refund
Camel: Abbreviation of CamelCamelCamel, a platform that tracks the price of Amazon products over time
CamelCamelCamel: A website which archives the historic price changes of products on Amazon
Car boot: Variant of boot sale, an event where (mainly) second-hand products are sold outdoors
Case: A dispute on eBay over a sale, which may result in a return, refund, or negative feedback
Cash on collection: To pay for an item (from eBay, Gumtree, Craigslist, Shpock or elsewhere) with cash, once it has been collected in person
Cashback: Rebates earned for shopping at specific online retailers, often through an affiliate programme
Categories: Classifications of products on an ecommerce site
CCC: CamelCamelCamel. An Amazon price tracker
Charity shops: Charity-run shops that receive donations of (mostly) second-hand products, and are sold to the public
Christmas: Festive event on 25th December that prompts high sales of giftable products in October, November and December 25th December
Clearance: Stock that needs to be
Closing down: When a business is winding down operations, and often sells its stock at reduced prices
Collectible: An Amazon condition value that indicates an item is rare or unique, superseding the ‘New’ to ‘Acceptable’ scale for most products
Collection: A set of products, which may have originally been sold together, or they fall under the same brand, category or theme
Combined shipping: To create a single P&P cost for the sale of multiple items, rather than doing so individually
Completed: An eBay search filter showing lots that have run the full duration of their listing
Condition: The quality of a product, often on a scale of ‘New’ to ‘Acceptable’
Corporation tax: Tax based on a company’s profits
Craigslist: An online marketplace primarily for selling second-hand products and services locally
Deadstock: Out of season products which are no longer sold by standard retailers
Dealers: Experienced, possibly full-time, buyers and sellers
Deductibles: Expenses that won’t be considered, when calculating your annual taxable profit
Delivery: The process of sending a product from
Depop: An online platform to buy and sell products, primarily clothing and accessories
Discontinued: When a retailer stops sourcing for a particular product
Discount code: A discount code which, when input on an ecommerce site, reduces the cost of the transaction
Dispatch: To send a product out for delivery
Dud: A sourced product that isn’t worth as much as originally thought
eBay: Popular online marketplace for buying and selling products, either at a fixed price or through a time-constricted auction
End-of-line: When a product is no longer being sourced for sale from a retailer
Etsy: Online marketplace for craft and personalised products, as well as vintage items
Event: A retailer’s sale
Ex-library: An item (usually a book, CD, VHS or magazine) that was previously used in a library, so may be stamped or stickered
Expenses: Costs associated with earnings
Facebook groups: Community pages on Facebook, often referring to either local groups for buying and selling, or groups to share reselling experiences
Factory sealed: An unopened item, sealed as it was when manufactured
FBA: Fulfilment by Amazon. A service enabling Amazon sellers to send their products to an Amazon fulfilment centre, and once sold, the company pack and deliver it under their Prime service
Feedback Score: The overall feedback rating of an eBay user
Feedback: Reviews of your service on a marketplace, often rated as either Positive or Negative
Feeding the beast: Sending products to Amazon for FBA
Fees: Any commission or expenses deducted from the sale or listing price on an item
FI: Financial independence. To live on sustainable personal wealth, often through passive income
Final value fee: Total cost of all eBay fees associated with an individual listing
Financial independence: To be able to live off personal wealth, which may or may not be topped up through passive income streams
Flip: To buy something for a low amount, and sell it on for a higher value
Free listing: Feeless listing on a marketplace
Free P&P: Waivered fee for postage and packaging costs
Fulfilment by Amazon: Service offered by Amazon to store a seller’s products, until it sells, and then dispatch the order through their Prime services
Fulfilment: The process from a purchase transaction to its delivery
Gated: Amazon categories and product types which are restricted for product listings by new or unverified sellers
Good: Amazon and eBay product condition, which suggests the item is opened, used, but is usable and clean
GSP: Global Shipping Programme. An eBay fulfilment system, which allows sellers to deliver to international buyers without added expenses
Gumtree: An online platform primarily for buying and selling products and services locally
Haggle: To attempt to negotiate for a better price on a purchase
HMRC: Her Majesty’s Revenue and Customs.
Home clearance: When large quantities of goods are removed from a property
Insertion fee: Cost to list an item on eBay
January sales: Retail sales event following Christmas, which used to be more prominent, until Boxing Day sale replaced its prominence
Job lot: A collection of products (usually of the same type) that are sold together as a bulk listing
Jumble sale: A local second-hand sale event, often held at a school, community centre, town hall or church
Keepa: Amazon price tracker, able to show changes over long periods of time
Lego: Value-retaining collectible stackable brick toy with worth by the kilo
Like new: Amazon and eBay product condition, which suggests the item is opened, but shows no sign of use
Limited company. Incorporated, privately-run company, headed by director(s)
Liquidation stock: Stock acquired from a liquidated business
List: To put a product on a marketplace
Local collection: To collect a product in person, rather than having it delivered
Lot: The contents of a single listing, which may contain a single item or several
Marketplace Sellers: Amazon sellers who aren’t selling through the FBA programme
Media: DVDs, Blu-rays, VHSs, video games, floppy discs and CDs
Negative feedback / neg: When a buyer or seller is dissatisfied with the transaction, and shares this with users of the platform
Net profit: The money remaining, after expenditure has been deducted
Net: Short for ‘net profit', which is the monetary return after expenses have been deducted
New in box: eBay product condition, which suggests the item is brand new and in the box it was sold in
New with defects: Amazon and eBay product condition, which suggests the item is unused, but may have minor defects
New with tags: eBay product condition, which suggests the item (usually clothing or an accessory) is unused and has its original retail tagging
New: Amazon and eBay product condition, which suggests the item is unopened, unused and undamaged
Not as described: When an item is returned for not fitting the description it was listed as
OA: Online arbitrage. To find and sell products with an imbalance in their value on one online marketplace, compared to another
Online arbitrage: To take advantage of price differences of a product on one website, compared to another
Outlet / outlet store: Retail store (or online version) that sells out-of-season, sample, overstocked and/or defective products at a reduced rate
Outlet mall / village: A location where a range of brands have outlet stores, in which they sell out-of-season, sample, overstocked and/or defective products at a reduced rate
Overstock: Excess quantities of stock
P&P: Postage and packaging. Preparing and sending a delivery
Passive income: Money earned with minimal active participation, following initial time and/or monetary investment
Paying up: Spending more than desired for a resale item
PayPal: Popular payment gateway, previously owned by eBay, protecting buyers and sellers
Pickups: Purchases made for reselling
PL: Private label. Repackaged (often wholesale) goods, sold under new branding
Positive feedback: When a buyer or seller is satisfied with the transaction, and shares this with users of the platform
Postage: The delivery process
PowerSeller: Highly rated, high product turnover eBay seller
Pre-owned: An item that has been used, and is second-hand
Prep centre: A company which receives, prepares and sends products to be resold via Amazon’s FBA programme
Prime Day: Amazon’s annual one-day sale event in mid-July
Prime: Amazon’s Prime service, which allows customers to get next day delivery in the UK, and same-day delivery in select cities
Private label: Products manufactured by a particular company, and are repackaged under a new brand
Profit Bandit: An alternative to the AmazonSeller app
Promo code: A promotional code from a retailer that reduces the price of a purchase
Q1: The first quarter of the year, 1st January to 30th March
Q2: The first quarter of the year, 1st April to 30th June
Q3: The first quarter of the year, 1st July to 30th September
Q4: The fourth quarter of the year, 1st October to 31st December, when sales of giftable products increase significantly
Quarter: A three-month period of the year
RA: Retail arbitrage. To find and sell products with an imbalance in their value in one retail store, compared to its value elsewhere
Recommerce: To source and resell second-hand products in bulk
Reduced: Price deducted from its original retail value
Refund: When a buyer receives money back for their purchase, often in exchange for the product being returned
Relist: To place a product back on a marketplace, after it runs the course of its original listing
Repricer: Software that automatically alters the sale price of your listings to be competitive with other marketplace sellers, often on Amazon and eBay
Reserve: The minimal value that an auction listing can be sold for
Resolution Centre: eBay’s dispute resolution hub
Retail arbitrage: To take advantage of the high street price of a product being lower than its online value, perhaps on a specific marketplace
Returns: When an item is returned to the seller, potentially because it isn’t as described, it is faulty, or the buyer simply isn’t satisfied with their purchase
Review: An evaluation of the quality of an item or transaction
ROI: Return on investment. Net profit, once the cost price and fees have been deducted
RRP: Recommended retail price. The standard retail price for a product, as originally recommended by its manufacturer
Sales Rank: The comparative sales a product within its Amazon category (or categories) in a certain time frame
Scan: To use a barcode scanner to check the value of a product on Amazon, and potentially any competition on the listing
School fete: Community sale event, often held at schools, for the public to buy and sell (mostly) second-hand products
Seasonal: Something that is time-sensitive, possible influenced by weather, calendar events associated with particular times of the year
Second Chance Offer: An eBay option to offer an auction-sold item to the second-highest bidder, after the sale
Second-hand: An item that has been used previously
Self-assessment: Income tax evaluation
Self-employed: Working for yourself or owning your own business
Sell Similar: eBay option enabling sellers to create a listing based on the template settings of another
Seller Central: The hub for selling products on Amazon
Send it in to Amazon/FBA: To ship a box of items (or several) to Amazon, to sell as part of their FBA programme
Set: A collection of products, which may have originally been sold together, or they fall under the same brand, category or theme
Shoot for: To aim to sell the item for a particular price
Shpock: A relatively new online platform primarily geared towards local buying and selling
Signed-for: A postage option that ensures that the delivery is signed for at its delivery destination
SKU: A product’s unique ID number, assigned by the seller
Snipe: To use a service which automates eBay bidding, usually in the closing seconds of an auction listing
Sold listings: An eBay search filter that shows lots that resulted in a sale
Sole trader: Self-employed individual business owner, rather than that of a incorporated company
Sourcing: To find products to resell
Spares and repairs: A product that may be heavily damaged, but its parts can be salvaged by a buyer
Sponsored Products: Products which are promoted via ads on Amazon, when viewing search listings, or similar items
Surplus: Excess stock
Suspension: When the privileges of a seller or buyer account are restricted
Table top sale: Similar to a boot sale, as a place to buy and sell second-hand products locally, but is usually indoors
Tracked: A deliver that can be traced from the point it is dispatched, until it is ultimately delivered
Treasure hunting: Sourcing second-hand products to resell
Units: Quantity of a product for sale, or sold
Unpaid item: When a buyer fails to pay, after winning an eBay auction
Used: An item that is second-hand, and has been previously used
UTR: Unique Tax Reference.10-digit individual tax reference number for an individual or company
VA: Virtual assistant. An assistant who works remotely for
VAT: Value added tax. A standard 20% tax on many goods, which must be paid once a business hits the £82,000 (limited company) or £83,000 (sole trader) turnover threshold
Very good: Amazon and eBay product condition, which suggests the item is opened, but shows no sign of use
VGC: Very good condition. Product condition suggesting the item is open, but has no visible signs of use
Vintage: An old, usually second-hand, product which isn’t old enough to qualify as ‘Antique’
Vinted: An online marketplace for buying and selling (mainly) second-hand clothes
Virtual assistant: Remote-working outsourced assistant
Voucher code: A discount code to use on an online retail site, reducing the basket’s total price
Watch: To track an ebay listing, without obligation to purchase
Watcher: A person tracking the progression of an ebay listing
Well worn: Description used for clothing on eBay, Depop, and elsewhere, indicating that the product has been worn heavily, and may have wear and tear
Wholesale: Bulk quantities of an item
Worn once: Description used for clothing on eBay, Depop, and elsewhere, indicating that the product was worn once, or little enough to show no signs of wear and tear
